🎉 Frequently Asked Questions – Big Thunder Events 🎉

Your event deserves more than “guy with a trailer” energy.
We’re a fully licensed and insured company with trained crews and optional staffing for events of all sizes. We even provide operators for mechanical rides and offer full event management if you want to sit back and actually enjoy the day.

Events aren’t one-size-fits-all, and neither are we. We’ve been around the block a time or two.
We’ll help match the right units to your age group, space, and vibe—whether you’re planning a preschool water day, a church carnival, or a school-wide field day. Need a full layout plan or help with crowd flow? Just ask.

Great reviews don’t lie. Big Thunder Events is known across Middle Tennessee for on-time setup, professional crews, and events that go off without a hitch. Just ask a local school, church, or PTO—we’ve probably already worked with them.

A bounce house is fun—but Big Thunder Events brings the full experience.

We offer mechanical rides, obstacle courses, water attractions, interactive games, tents, concessions, generators, and even full event management. Whether you're planning a church carnival, a school field day, or a city-wide festival, we’re your one-stop shop for BIG fun.

Why juggle five vendors when you can get everything from one trusted team?

Big Thunder Events proudly serves Nashville, Murfreesboro, Franklin, Brentwood, Smyrna, and most of Middle Tennessee. If you're within about an hour of Murfreesboro, there's a good chance we deliver to you.

For larger events or full event management, we’re happy to travel further. Please give us a call at (866) 246-5867 or email us at info@bigthunderevents.com to discuss options.

Our rental prices include professional setup and takedown of your equipment. However, a travel fee is added based on your event location. This covers fuel, crew time, and logistics.

You’ll always receive a detailed quote with all fees included before confirming your reservation—no surprises.

Need a quick estimate? Call us at (866) 246-5867 and we’ll be happy to help.

We recommend booking as early as possible, especially for weekends, school field days, church events, and large festivals.

Spring and summer dates fill up fast, and popular items are often reserved weeks—even months—in advance.
That said, if your event is coming up soon, give us a call—we’ll do our best to make it happen!

📞 (866) 246-5867 | ✉️ info@bigthunderevents.com

Yes! In fact, many of our clients rent multiple inflatables or attractions for school field days, church festivals, corporate events, and large parties.

We also offer multi-unit discounts for schools, churches, and nonprofits, so you can get more fun for your budget.

Not sure what combos work best together? Give us a call at (866) 246-5867, and we’ll help you build the perfect event lineup.

Yes! One trained operator is included with any equipment that requires staffing, such as mechanical rides, select interactive games, and specialty attractions.

Need extra hands? Additional staffing is available for an added fee and is subject to availability.

If you truly want to sit back and enjoy the party, ask about our full event management services—we’ll handle setup, staffing, and coordination from start to finish.

📞 (866) 246-5867 | ✉️ info@bigthunderevents.com

Each inflatable requires one or more blowers, and each blower must have its own dedicated 20-amp circuit, not just a separate outlet. Most outlets in homes or parks are linked to the same circuit, so plugging into two nearby plugs could still overload and trip the breaker.

We provide up to 100 feet of commercial-grade extension cord per blower.

Not sure if your setup can handle it? Just ask! Or skip the guesswork and rent one of our generators to keep everything running smoothly.
📞 (866) 246-5867 | ✉️ info@bigthunderevents.com

Yes! We can set up on grass, turf, concrete, asphalt, gym floors, or indoors. Just let us know your surface type when booking so we can bring the right anchoring equipment (like sandbags or water barrels instead of stakes).

🚫 Please note: We do not set up on gravel, loose rock, or aggregate driveways, as these surfaces can damage the equipment and create safety issues.

Have questions about your setup area? We’ll help you plan a safe and smooth event! 
📞 (866) 246-5867 | ✉️ info@bigthunderevents.com

Each inflatable or ride has its own size requirements, but as a general rule, we recommend at least 2 feet of clearance on all sides, including overhead clearance for tall slides or games. You can find exact measurements listed in each unit’s description.

If you’re unsure whether your space will work, just ask!
And don’t forget, we also need room for setup access, especially for larger rides or obstacle courses.

Need help planning your layout? We offer on-site walk-throughs for an additional fee. Or Give us a call or email us and we’ll walk you through the process:
📞(866) 246-5867 | ✉️ info@bigthunderevents.com

We provide power for all mechanical and carnival rides as part of your rental. However, most of these attractions require a 50-amp RV-style outlet to operate safely and reliably.

If your location doesn't have the correct outlet available, don’t worry—we’ll bring a generator setup to power the ride. Our team will go over all power needs with you during the booking process to ensure everything runs smoothly.

📞 Have questions about power access? Give us a call at (866) 246-5867 or email info@bigthunderevents.com and we’ll walk you through the details.

To ensure a smooth and safe event, here’s what we need for setup:

✅ Flat, clear space — free of debris, holes, sharp objects, or overhead obstructions (like trees or power lines).
✅ Access to power — most inflatables require a dedicated 20-amp outlet per blower within 100 feet.
✅ Surface type — we can set up on grass, turf, concrete, asphalt, or indoors. Let us know your surface in advance.
🚫 We do not set up on gravel, loose rock, or aggregate driveways.

We also need clear access to the setup area, including gates wide enough for equipment ( four feet minimum) and no tight turns or steep inclines.

Have a tight space or are unsure if your site will work?
We offer on-site walk-throughs for an additional fee and will gladly help you plan your layout.
📞 Call us at (866) 246-5867 or email info@bigthunderevents.com and we’ll walk you through it!

Weather can be unpredictable, but we make it easy.
For rescheduling options, safety guidelines, and important policies,
👉 view our full Weather Policy here before checkout.

We've got clear guidelines to keep things fair for everyone.
👉 View our full cancellation & weather policy here

Want peace of mind?
We offer an optional damage waiver that covers accidental damage from typical use, so you can focus on the fun—not the what-ifs. Ask us about adding it to your rental!

However, if equipment is damaged due to misuse, negligence, or prohibited items (like food, drinks, silly string, or confetti inside inflatables), you may be responsible for cleaning, repair, or replacement costs.

Yes! Big Thunder Events is fully licensed and insured, including general liability coverage for all our equipment and services.

Need proof of insurance for a school, church, city, or venue? No problem—we’re happy to provide a certificate of insurance (COI) upon request.

📞 Call us at (866) 246-5867 or email info@bigthunderevents.com to request a copy for your event.

We do everything possible to deliver as promised—but safety always comes first.

Big Thunder Events reserves the right to cancel or postpone a rental if conditions are unsafe, including:

• 🌬️ High winds (20+ MPH)

• ⛈️ Severe weather or lightning

• ⚠️ Unsafe setup surfaces (like steep hills or loose gravel)

• 🔌 Power issues or blocked access at the setup site

If we must cancel, we’ll communicate with you directly and do our best to reschedule or credit your event, especially when the issue is something neither of us can control.

Questions about your site or the forecast?
📞 Call us at (866) 246-5867 or ✉️ email info@bigthunderevents.com—we’re happy to help!

Absolutely. At Big Thunder Events, cleanliness and safety are top priorities.

All equipment is thoroughly cleaned, sanitized, and inspected after every rental—no exceptions. We use commercial-grade disinfectants and follow a detailed cleaning checklist to make sure your inflatable or ride arrives fresh, safe, and event-ready every time.

Got questions about our process?
📞 Call (866) 246-5867 or email info@bigthunderevents.com

We offer inflatables and attractions for all age groups—from toddlers to teens, and even adults for certain rides and obstacle courses.

Each unit is designed with different age ranges in mind, and the majority of our inflatables have a weight limit of 250 lbs per person. This helps ensure safe, balanced fun for all participants.

Whether you’re planning a preschool play day, church youth event, or community festival, we’ll help you choose the right attractions for your crowd.

📞 Call us at (866) 246-5867 or ✉️ email info@bigthunderevents.com—we’re happy to help you build the perfect lineup.

Yes—safety is our top priority at Big Thunder Events.

All of our equipment is inspected, cleaned, and sanitized after every rental, and we follow strict safety protocols during setup. Our inflatables are made from commercial-grade materials and anchored securely using the proper equipment for your surface.

We also provide clear safety rules and operating instructions at delivery, and for larger events, trained staff is available to help oversee certain attractions.

Got questions about setup, supervision, or safety planning?
📞 Call us at (866) 246-5867 or email info@bigthunderevents.com

Yes! Our team will walk you through all safety guidelines, supervision tips, and emergency procedures when we deliver your rental.

We also provide an emailed copy of the rules to keep on-site, so everyone stays informed during your event. If you have any questions, our crew is happy to clarify before they leave.

For larger attractions or mechanical rides, we offer trained staff to stay and monitor the operation if needed.

Yes—many of our inflatables are designed for teens and adults, especially larger slides, obstacle courses, and interactive games. Most units have a 250 lb per person weight limit to ensure safety and performance.

👉 Keep in mind: We strongly recommend that kids and adults do not use the same inflatable at the same time. It’s always safer to group participants of similar size and age together.

📞 Need help picking the right setup? Call us at (866) 246-5867 or email info@bigthunderevents.com—we’ve got you covered.